Few incentive product
categories offer as many possibilities as apparel. You can find
wearables at any price level, and the move toward higher quality has
enriched the variety of offerings.
Beyond having an impact on the apparel market in general, the rise
of casual dress in the workplace has created new opportunities in
incentives. For one thing, employers find that outfitting employees
in stylish sportswear can contribute to corporate identity and
team-building. For another, companies where dress-down policies have
lapsed into sloppiness, are seeking ways to induce workers to look
more professional. Often, the solution is to make logoed merchandise
the standard for corporate dress.
Using apparel also helps firms alleviate a problem that emerged with
the trend toward corporate casual. Employees accustomed to
traditional office garb are now faced with making more choices about
what to wear, and assembling a new wardrobe from scratch may strain
their budgets.
Yet another element that should enter into your planning is the move
toward higher quality promotional apparel. Employees are used to
finding fashionable casualwear at reasonable prices in the consumer
market, and this affects their response to incentive merchandise. If
you want “trophy value” in logoed apparel, remember that the bar
has been raised; it pays to use brand-name merchandise or look into
wearables with quality equal to name brands (but at lower prices).
Pros And Cons
Broadly speaking, promotional apparel is used two ways: 1) as a
premium for consumer, business-to-business and employee programs,
and 2) as an incentive to employees. As incentive programs have
become more complex, offering more choices than ever before,
wearables have become a key part of many programs.
However apparel is used, one of the biggest pluses is the wide
assortment available, from simple T-shirts to fashionable,
high-quality outerwear. Traditional favorites like sweatshirts and
caps have been joined by upscale golf shirts, parkas, varsity
jackets, and much more.
At any price point, apparel offers enormous perceived value and the
ability to create a walking billboard. It’s the top-selling
category of imprinted products, accounting for 29.3% of the market,
nearly double that of its nearest competitor.
The downside? Wearables do wear out, so there’s a limit to the
time your logo will be around (however, this makes a case for
warehousing products). Also, the personal connection people make
with what they wear can be a plus or a minus. Folks are picky about
apparel, so questions of taste and fashion come into play to a much
greater degree. In addition, there are the inevitable complications
that come with ensuring each person gets the right size.
Applications
Some of the typical uses of promotional apparel include:
Consumer premiums. On-pack, in-pack and redemptions promos
have used apparel for years. A typical offer involves the return of
a proof-of-purchase and (sometimes) some cash for products. In the
past few years, some firms have used special packaging to contain
the product/gift. One memorable effort was the Marlboro Miles
program from Philip Morris USA, where apparel ranging from caps to
denim jackets augmented a line of western-themed merchandise.
Consumers clipped coupons from cigarette packs, collecting them to
reach certain award levels. The program was promoted with customized
POP displays, glossy catalogs and Marlboro vans. Equally successful
was PepsiCo’s similar “Pepsi Stuff” program.
Business-to-business. Logoed apparel is used extensively to
promote new products and programs to customers and distributors.
This often occurs at trade shows, where clothing is among the most
sought-after giveaways. Apparel is also a popular dealer-loader, to
encourage distributors, dealers, and other channel participants to
buy into a new marketing campaign. When the items are worn in-store,
they deliver an extra advertising hit at the point of purchase. As a
supplement to a standard press kit – or even a stand-alone gift
– you can involve an entire team at a company by sending a
quantity of shirts or caps to the manager.
Employee programs. Many firms use apparel in recognition
programs, both for performance awards and team-building. Customized
wearables are also used as corporate dress, particularly in
situations where employees are in direct contact with customers. At
trade shows, for instance, booth staff may forgo jackets and ties in
favor of casual golf shirts with the company logo. The result is a
uniform look that makes employees more approachable yet still
conveys a professional image.
Key Points
With the diversity of apparel choices, it’s no surprise that
pricing is all over the place. You’ll find a lot in the $2 to $10
range, which is where the majority of logoed wearables fall
(assuming you buy in quantity). For higher-quality items, a more
typical range is $15 to $35. That’s the logical starting point for
a gift program. In this range, you’ll find good quality golf
shirts, polo shirts and even trousers and ties. The price spread in
outerwear is much greater, ranging from $15 windbreakers to $350
leather jackets.
Let’s talk about the cost of imprinting and embroidery. The two
biggest methods of imprinting apparel are embroidery and
silkscreening. Both involve set-up fees. This can run the gamut in
price, the general rule being that the more complex the job, the
higher the fee. For embroidery, there’s usually a set-up fee as
well as a per-garment fee for applying the embroidered lettering or
design. With silkscreening, you pay a per-screen charge (one screen
for each color) that varies depending on the size of the screen and
quality of printing, as well as a cost per item. Your counselor can
advise you of all fees and turnaround times.
Should you buy brands? While brand-name clothing does carry a
certain cachet, remember that you’re likely paying a premium –
sometimes a hefty one – for that name on the label. Unless it’s
an absolute necessity to use a famous brand, ask your counselor
about some not-so-well-known brands that offer the exact same
quality at far more reasonable prices. Chances are you’ll be
pleasantly surprised.
Other points to consider when using imprinted apparel include:
- Quality. Nothing can ruin a
program faster than shirts that don’t survive the first wash
or baseball caps not suited to a normal head. Ask about
color-fastness and shrinkage. Request a sample of the finished
product before signing off on the full run.
- Sizes. Go for a good range.
The market is moving away from limited, unisex sizing options.
Better fit means higher-perceived value. Also, ask about
guarantees and return/exchange policies, just in case.
- Quantity. Make sure
there’s enough inventory in the colors and styles you specify
to last the length of your program.
Theory In Practice
Finally, here are a few quick case histories involving logoed
apparel:
Tired of having its sales reps blend
in with the booth at trade shows, Radio Flyer decided on a new look
at a recent Toy Fair: a colorful knit shirt embroidered with the
company logo. Executive vice president Robert Pasin says the
makeover “loosened everyone up. I think it made our sales force
more effective.”
To build excitement for a new marketing campaign, StarKist Seafood
planned a national sales meeting as the first step in reintroducing
its cartoon spokesperson, Charlie the Tuna. To get attendees into
the spirit of the event, StarKist outfitted them in
custom-embroidered outfits featuring Charlie in vivid color.
Blending practicality with team-building. Seattle Mountain Rescue
needed apparel that would build a sense of team identity yet stand
up to Pacific Northwest weather. Dan Gantenbein, chairman, chose a
sturdy jacket emblazoned with the group’s logo. “We wanted
something we could all wear on our own time too,” he says.
Philip Holmes is a freelance writer and marketing professional based
in Los Angeles.
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