The Promotional Idea Showcase - Spring 2002 - Updated Quarterly

Real Problems, Real Solutions


Milwaukee Bowls ‘Em Over With Alley-Themed Promotion

The meetings and events market is between $40 billion and $112 billion. Getting a chunk of that is a top priority for many cities seeking to host events from trade shows to sales meetings to conventions. The most effective place for cities to strut their stuff is at the annual American Society of Association Executives (ASAE) Show. 

One city, Milwaukee, talked itself up with a two-part interactive promotion. The Greater Milwaukee Convention & Visitors Bureau (GMCVB) selected bowling as an overall theme. “It was selected for a couple of reasons,” says Jack Moneypenny, GMCVB. “Number one, we still have that Lavern & Shirley image. The second reason is that bowling is such an in thing now.”

The promotion began with a pre-show mailing. “We sent out a regulation-sized bowling-pin bank,” Moneypenny says. Attached to the neck with an imprinted red shoelace was a tag with promotional copy. 

The booth carried the bowling theme as well with an arcade-style bowling machine and an embroiderer. “We decided to use custom-made bowling shirts (300 were ordered, and the inventory was shortly exhausted) explains Moneypenny. “When people came to us with a specific business intent for the future, they got a shirt, which they took to the embroiderer and had their name embroidered. And [the shirts acted as] a come-back item; the embroiderer can only embroider so fast, so many had to come back later in the afternoon or the next day.

We ended up walking away with 119 leads.” 

The Milwaukee Convention and Visitors Bureau’s promotion for the 2001 ASAE Show capitalized on the notion that popular ‘70s television show Laverne & Shirley was filmed there.   products courtesy Milwaukee Conventions and Visitors’ Bureau

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Playing for Synergy …

To give golfers a chance to try out its growing apparel line, Slazenger Golf ran a consumer mail-in promotion that began during the Father’s Day retail drive earlier this year. Consumers who bought a dozen of the firm’s premium golf balls could mail away for a free Slazenger golf shirt with a retail value of $40. Golfers were given a choice of colors, and the Slazenger logo was discretely placed on the sleeve. Not exactly a self-liquidator, the shirts cost the firm more than consumers paid in shipping charges. “We wanted to take advantage of the synergies of our business,” notes David Vogrin, senior marketing manager for Slazenger and Dunlop.

photos courtesy Slazenger Golf

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Embassy Suites, Nickelodeon Team Up For Summer Promo

Every hotel chain has its niche. Motel 6 caters to frugal travelers. Holiday Inn seeks those wanting familiarity. Embassy Suites focuses on families. To that end, Embassy Suites wanted to further capitalize on the family market.

The hotel tries to get as many guests on the weekends as possible. A typical hotel might offer romantic getaways or sightseeing packages. But with families – Embassy Suites’ forte – promoting can be prickly.

“We didn’t want to segment our weekend strategy across a wide variety of trip occasions,” explains John Lee, Embassy VP of brand marketing. “What we wanted to do was go after families, So we aligned ourselves with what we considered to be the number-one kids (and family) cable station – Nickelodeon.”

Print ads were developed, as were commercials that ran on Nickelodeon. 

As Nickelodeon was launching the 10th anniversary of its Rugrats series, Embassy felt that anything tied to the show would be strong. 

It finally decided on a camera, pen, journal and doll in a clear pack. “We know that because kids are on vacation the camera is going to be a value,” Lee says. “The pen and journal were of value because they could write down the things they did every day.”

Everything in the pack was imprinted with both the Embassy Suites and Nickelodeon logos, except the doll. Each family received two packs free at check-in; additionals were $10 each. The program ran from just before Memorial Day to just after Labor Day, with the hotel noting that any future reservations made during that time would still be honored with the gift packs. All told, Embassy Suites ordered 50,000 packs and distributed 41,000.

What better way to tie into your core target audience then to team up with the number-one related cable channel? This Embassy Suites/Nickelodeon summer promotion provided its younger hotel guests with a package of non-gender-specific imprinted products.  photo courtesy Embassy Suites

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Calling All Cooks

Cooking Club of America wanted consumers to become testers of new cooking products. A mailing filled with colorful graphics of food and wine also contained a free imprinted bowl scraper and notepad, along with a membership card.

In addition, recipients who became members received a logoed multi-purpose grater to slice, shred and grate various ingredients. Collateral material described member privileges, introduced the club’s Cooking Pleasures magazine, and coaxed readers to visit the club’s Web site to sign up for contests, giveaways, recipe ideas, expert tips/techniques, special offers and deals. Now you’re cooking!

products courtesy Cooking Club of America

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Mousepad Mania Emptied Inventory – And Customers Called For More!

Company store catalogs are always popular with employees. But they can also inspire creative ideas.

Lifetime Television’s annual catalog featured a low-profile mousepad – a lightweight, super-thin item that proved versatile enough to promote Web sites, build show-booth traffic and create awareness of women’s health issues.

Lifetime’s catalog has two audiences: the company’s employees and a few thousand affiliates, which include local cable companies. In addition, all of internal departments can order items for their own use. Ginger Chavez, coordinator for the company’s new ventures department, says most orders come from marketing and public affairs.

The mousepad appealed for several reasons, one of which was that it was easy and cost-effective to mail or use as an insert. 

Lifetime ultimately ordered 10,000 mousepads. They sold steadily for about six months. Then Life-time’s online department needed 10,000 promotional items for use by its nonprofit partner, the National Women’s Speaking Foundation (SWF), which promotes education on women’s health issues, SWF wanted to distribute the pads at conferences and health screenings to help promote itself. 

SWF reported that hits to its Web site increased. But there was an unexpected plus: “After this all happened, I got calls asking, ‘Oh, can I have one?,’” says Chavez. 
She ordered 500 more pads but again, the inventory didn’t last; the network’s marketing department snagged them to promote its presence at a trade show for cable networks. Now that’s a hot product.

Lifetime Television’s premium catalog sold out its entire inventory of 10,500 thin mousepads imprinted with its Web address.  photos courtesy Lifetime Television

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Cingular Creates Cool PR, Culls Info

Most firms that undergo a merger, consolidation or reorganization launch ad campaigns to introduce the resulting new brand(s). Several campaigns that can be effective. 

A new brand in a competitive industry, Cingular Wireless blended a direct-mail campaign and 
Web site promotion to introduce itself. Cingular came about as a consolidation of 11 other brands, replacing several highly-recognized providers. 

The campaign bowed in several high-profile outlets, among them the Super Bowl and the TV show Survivor. “We had 20 million customers and 211 million potential customers we wanted to introduce ourselves to,” says Cingular President/CEO Stephen Carter. “We did something new; we emphasized the importance of self-expression. We’re not about technology; we’re about our customers, their communication.”

The promotion lasted from mid-January to the end of February. Cingular mailed out about 15 million pieces. The orange mailers featured the Cingular icon – a dotted “x” – and copy welcoming the customer. It also featured a gift offer: Customers visiting Cingular’s Web site to answer a few questions got a logoed T-shirt.

At the site, customers provided e-mail addresses, information about how they use mobile phones and noted services that might interest them. Cingular also gathered data about customer expectations, and asked if the individual wanted to receive promotional e-mails. The information was used to segment existing customers to target messages/offers to them via direct or e-mail. 

Approximately 500,000 Cingular T-shirts went out to existing customers who visited the site. This represented a 3.6% response rate, meaning, simply, that the program exceeded all expectations. Now, that’s communication.

Cingular’s combo direct mail/Net promo was designed to introduce the brand and its friendly icon as well as gather information about existing customers.  products courtesy Cingular Wireless